Privacy Policy

Last Amended 07-26-2024

Preamble

This Privacy Policy (hereinafter – the Policy) and other documents that are referred to herein explain how and why we, the Service Provider, collect and process information and how you, the User, can update, manage, export, and delete your information. We reserve the right to amend this Policy at our discretion at any time. If you no longer want your information to be treated in accordance with this Policy, you may at any time revoke your consent and delete your account. Make sure you have independent control over all your data and funds before doing so.

The controller of data processing is Streamiverse LLS, Euro House, Richmond Hill Road, Kingstown, St. Vincent, and the Grenadines.

To contact our data protection officer, please address correspondence to the “Data Protection Officer” and send an email to: [email protected].

What Information We May Collect

Email
Password
Backup Mnemonic
History of Transactions
Cookies
Settings and choices
Other information that you have chosen to provide us or that is necessary for us to secure the continuity of our services.

Why We Collect Information

We use data to build our services: provide services, maintain and improve, develop new services, measure performance and analyze the way our services are used, communicate with you, and protect you, other users, and the public.

How We Process Information

The processing of the data may be performed manually or by automated means with the help of suitable tools and may include all types of processing, such as collection, structuring, storage, retrieval, use, disclosure by transmission, and erasure.

How We Protect Information

We build and regularly review our practices for the collection, storage, and processing of information to prevent unauthorized access to our systems.

We restrict access to information to our employees, contractors, and agents on a “need-to-know” basis in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations.

We do not share your personal information without your consent with third-party companies, organizations, or individuals except in the following cases.

We may disclose your information to obey an order or demand of a competent authority, law, or regulation when there is a necessity to enforce Terms of Use, or we believe there is a security reason to detect, investigate, or prevent violation, or protect you, other users, the public, or our services.

Some of our services are provided via third-party contractors. We may provide your information to our contractors and other trusted parties to secure uninterruptible services for you or other users, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

How You Can Control Your Information

Export of Your Information

You may at any time request the export of all or part of your information that we keep.

Control Over Cookies

We use Google Analytics on our website. You can control and/or delete cookies if you wish. If you want to know more about Google Analytics and its “do not track” policy, please visit:

https://www.google.com/analytics/terms/default.html

Your consent can be withdrawn at any time without having to give any reasons. This shall not affect the lawfulness of processing based on consent before its withdrawal. If consent is not withdrawn, it is valid for an unlimited period of time. Your consent is given voluntarily. Please note that the withdrawal of your consent may lead to your account suspension or deletion.

Right To Be Forgotten

If you wish so, you may at any time and without cause request to close your account and delete all your information from our services. Please note that such a request will also terminate your account with us.

Requests For Information And Actions With It

Please send all information requests, complaints, and questions in English to [email protected]. It may take up to 30 days for us to process your request.